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Terms & Conditions

mobile and tablet devices displaying simply sign

1. General Principles

“Customer” is the person who signs this rental agreement by signing the printed agreement who is entitled to use the tablet(s), accessories, software and any other devices provided to him/her. “North Valley Solutions” rents devices and accessories to Customer and will henceforth be referred to as “the Company”. “Device(s)” is (are) the tablet(s) renting to you for the agreed purpose of using the “Simply Sign” application and for the duration of the rental agreement and will include all parts and accessories fitted to it at the commencement of the rental.

The terms & conditions of the Rental Agreement (“Rental Agreement”) related to the Device rented to the Customer for the agreed duration of this Rental Agreement and will include all parts and accessories given to the Customer at the commencement of the rental. North Valley Solutions is the owner of the Device, Software and all Accessories shall remain to be the owner of the Device.

The Customer understands and agrees that the Services are provided to him/her exclusively under these Terms.

By proceeding with booking and using the Services, the Customer acknowledges that s/he has read and understands the Terms and that s/he agrees to be bound by them. Company reserves the right to terminate the Customer’s use or access to the Services at any time for any reason, including, without limitation, if the Company learns that the Customer has provided false or misleading information or have violated the Terms.

2. Rental of Device

A deposit of $200 will be collected from the Customer at the time of signing the Rental Agreement. Upon cancellation of the service once the Company receives the Device and its accessories back from the Customer, inspects it and deems it to be in the same condition as it was at the time of initial rental only then will the deposit be released. Any defect which results in the device not being able to be reused in a good working order by a future Customer will result in the Deposit being held by the Company.

Customer must possess a valid credit card that has a credit limit equal to or greater than Device price on the date of the contract.

3. Rates

(i) Monthly;

$129.99 will be charged to the customers card on the 1st or 15th of every month depending on whichever date is closer to initial signing of this Rental Agreement.

(ii) Yearly;

$1399.99 will be charged to the customers card once upon initial signing of this Rental Agreement.

*All rates are subject to 13% HST as required by the Canadian Revenue Agency.

4. Terms of Payment

Payment will be made via a credit card. The payment for the rental period for the first and last month is initially done at the time of reservation. Thereafter recurring payments will be paid monthly from the day of initial payment. Cancellation of the service will result in the Customer being charged for the remainder of the monthly billing period, the period after this billing cycle will be paid out of the initial payment. The rates for the rental are those that are effective on the date of signing the Rental Agreement. For tablet rentals, Company collects a deposit (“Deposit”) as insurance against the non-return of the Device(s), damages, theft or any other extra charges you may incur during the rental of the Device(s). The value of the Deposit is independent of the number of rental days in the contract awarded. After the reservation is made by the Customer, Company shall inform Customer if Deposit is required via e-mail including the directions. Before rental is possible, either a hold shall be placed on the credit card presented by the Customer for the Deposit amount or the Company must receive your deposit in full amount.

5. Terms of Use

a. Device cannot be used for any other purpose apart from running the “Simply Sign” application.

b. Device cannot be sub-leased.

c. The Customer cannot perform illegal activities or cause damage to equipment, loss of software or breach of security of any computer software or mark as well as utilizing the Device for illicit purposes.

d. Any use of the Device that may harm the good name of the Company [or, the brand of the Device], gives the Company the right to automatically terminate the rental agreement with immediate effect and claim for compensation of direct losses and damages incurred on the Company.

In particular, the Customer may not use the Device under any of the following conditions or for any of the following purposes:

• Close to inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances,

• Carrying anything which, because of its smell or condition, harms the Device or causes Company to lose time or money before it can rent the Device again,

• Connect any accessory (subject to prior authorization by the Company ), unless supplied by the Company

• To conduct illegal activities or cause damage to equipment, personnel, loss of software or violate the safety of any software or brand.

• For intentionally committing any offence.

The Customer will be liable for any offence committed during the rental period which relates in any way to his/her use of the Device, as if the Customer were the owner of the Device. Upon the request of the Police or any official or administrative body the Company may have to transfer the Customer’s personal data. Such transfer will be done in accordance with the data protection regulations of the country of rental.

6. Customer’s Obligations

a) At the time of signing this Rental Agreement, the Customer should check the status of the Device and accessories by completing the section “Delivery status of Device”.

b) The Customer must return the Device in the same state it was delivered on the date of signing the Rental Agreement, otherwise the Customer is responsible for any repair costs resulting from damage presented or will result in the deposit being held by the Company.

c) The Device will be delivered to the Customer preloaded with software, the Customer must return the Device with the same software.

d) The Customer is responsible for taking care of the Device, keep it in good condition and reimburse Company for any damages arising from its use.

e) The Customer must return the Device to the place of delivery or use the return packaging included with the Device

7. The Rental Period

a) The delivery of the Device to the Customer shall be at the location agreed by the Customer and the Company.

b) Should the Customer wish to keep the device for a period longer than that originally set out in the rental agreement, the Customer must first contact the Company in order to extend the duration of the rental agreement and if the period of rental is longer than the initial reserved period, than additional charges shall be calculated based on the additional days of rental.

8. Delivery and Return

The Device must be shipped to the company using the return packaging included with the Device. If the Device is returned without its accessories, the customer must pay the market value of the same date of the return of the Device.

9. Theft, Accident, Damage

In case of third parties actions theft of the Device, the Customer must immediately inform Company through the contact information of the Company.

Company will use all legitimate means to secure their rights. Customer will be responsible for all expenses associated with the acts described above and for any direct, indirect or consequential damages (such as loss) for the Device, unless it is demonstrated that Company is directly responsible for the loss, theft or damage of the Device.

In the case of theft of the Device, the Rental Agreement will end once the Company receives a copy of the theft declaration made by the customer to the police.

The Company reserves the right to pursue charging the payment to the Customer’s account at the Company, charge the credit card that the deposit provision was placed or utilize the cash that was given as deposit payment in case the payments that may be requested pursuant to this clause is not paid at once by the Customer upon request of the Company.

10. Technical Services and Maintenance

If during the rental period the Device is exposed to a problem or accident, the Customer must inform the Company. In these cases, Company has the option to choose between replacing the Device or cancel the lease. Company will not pay any maintenance costs or purchase of accessories associated with the Device during the rental period. The only entity authorized to perform this type of maintenance is the Company. Repair costs incurred by the customer will not be refunded, if any.

11. Insurance

Company is uninsured against physical harm and property that the Customer may infringe a third party, resulting from an incident involving the Device. The Customer is 100% responsible for the costs it may incur due to these reasons, as well as any damage inflicted.

12. Liability

The Customer is liable for any financial losses that Company could suffer as a result of breach of any of the terms of the contract, and for any claims made by third parties. Customer agrees to pay damages that the Company suffers to enforce the terms of the contract, exempting Company from any liability. Under no circumstances the Company, or any of its officers, representatives or employees or shall be liable for any losses, claims or legal actions related to direct, indirect or consequential losses in connection with the use and rental of the Device.

13. Governing Law and Jurisdiction

This Rental Agreement shall be governed and construed in accordance with the Laws of Canada.